Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth. Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Benefits:

• Paid time off for full-time, permanent employees.
• Employer-sponsored health plans.
• 401k match.
• Complimentary golf for employees and immediate family members.

SUMMARY:

To oversee nightly guest service operations, and ensure revenue is posted to the correct departments, balance all revenue departments, and complete all necessary reports.

Education and Experience:

 PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length
• Must be able to lift up to 25 lbs. on a regular basis
• Must have the ability to frequently lift 50 lbs. and occasionally lift up to 50 lbs. with assistance
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and solid visual ability 

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification.  Essential duties and responsibilities may include, but are not limited to, the following:

• Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
• Performs all required audit reports.
• Verifies the status of all wake-up call requests and ensures they are properly handled.
• Balances all cash receipts and work performed during the audit shift. Makes deposits of cash.
• Prepares the front office for the Day Shift and resets day’s business.
• Acts as a Guest Services Agent during the night time hours.
• Acts as the Manager on Duty during night time hours.
• Attends and actively participates in all front office meetings.
• Participates in all training and cross training programs.
• Acts as operator during the audit shift.
• All other duties as assigned by a manager or supervisor.

SKILLS/ABILITIES

• Understand and use math concepts in order to design a financial or economic system.
• Interpret technical information presented in mathematical or diagram form in order to work with things like real estate property values, pari-mutuel betting systems, and stock market reports.
• Work math problems quickly and accurately.
• Understand and use computers and related equipment.
• Speak and write clearly to report financial information.
• Make decisions about the value of real estate and personal property based on inspection of the property, how you think its location will be affected by future plans of the community, as well as established facts like past tax values.
• Plan and direct the work of accounting clerks and other workers.

EDUCATION/EXPERIENCE

• High School Diploma/GED; AND two (2) years of hospitality experience; OR an equivalent combination of education, training and experience.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear.  The associate frequently is required to reach with hands and arms. The associate is occasionally required to climb or balance, stoop, kneel, crouch, and/or crawl.

The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 50 pounds with assistance.